QR After-Sale e-Invoice Conversion

The most common retail e-Invoice problem: the customer only remembers they need an e-Invoice after they've already left the counter. TxBilling solves this without any manual re-entry.

The problem

Under Malaysia's e-Invoice framework, a retail customer can request a proper e-Invoice for a purchase even after receiving a normal receipt. Without a system for this, staff have to dig up the original transaction and manually recreate an e-Invoice — slow, error-prone, and a poor customer experience.

How TxBilling solves it

1. Every receipt issued through TxBilling carries a unique QR code.
2. If a customer later needs an e-Invoice, they scan the QR code themselves.
3. TxBilling pulls the original transaction automatically and generates a compliant e-Invoice — submitted to LHDN MyInvois — without any staff involvement.

Who benefits most

Retail, F&B, and any walk-in customer business — see our Retail industry page for a full workflow breakdown.